Dear Mrs. Walter,
In response to your letter of May 12 about your purchase of Dandy Wanda’s Clam Sauce, while we appreciate your concerns, I assure you that we have taken all necessary steps to ensure that the product meets the highest nutritional standards.
If you are dissatisfied with this product, however, we will be pleased to refund your money for your purchase.
For future reference, please direct any specific concerns about return of products to the store from which you purchased the goods.
Cordially,
Tom