Sample 1:
You are an congenial person to work with and you always seem to be available when new jobs start. However, I have received numerous complaints from customers about your apparent lack of follow-through. Most recently, the Does phoned to say that you had promised to finish their concrete work two weeks ago. You still have not done the work and have not contacted them. I have other complaints of a similar nature on file.

You and I discussed some of these problems last month at your quarterly review. I have enclosed a copy of that review for your benefit. You will remember that I expressed my hope that your performance would improve. You promised then that you would schedule your time better and finish all work as promised. These new complaints indicate that you have not been successful.

I will give you one more chance. Service is central to our business and timely service is paramount. You can expect a review at the end of this month. If there is one new customer complaint, I will terminate your employment. So that you understand, I want to stress that the average number of complaints in our employee files is one per employee per year. You have four already this month.

Sample 2:
You have truly been an energetic, fun-loving employee in our organization. Nevertheless, I must inform you that your continued careless use of your expense account puts your future with Doe Corporation in jeopardy. I have highlighted the more egregious excesses on the enclosed copy of your last expense report. The highlighted examples alone represent over $2,500. There are also other parts of the report that I question.

As you are aware, this is the second time in the past 12 months that I have contacted you about your expense account. The last time you passed it off as mere sloppiness on your part and promised to improve. This most recent report does not look like “mere sloppiness” to me. I expect a full explanation in writing no later than noon, Friday, November 22, 2002. You must justify every highlighted item on the report. If you are unable to do this to my satisfaction, I will have to terminate your employment with Doe Corporation.

I trust you will be able to satisfy my concerns. You have tremendous potential. Still, I must have full confidence in my employees

Share This