Sample 1:
As you requested in our phone conversation this morning, I have notified our truck driver to pick up your old refrigerator when he delivers the new one that you purchased on Friday.

We will make our delivery in the early afternoon on Tuesday, March 5. The driver will call to confirm that someone will be home at that time. There is no extra charge for this pickup service.

Sample 2:
We just received your letter, ordering twelve place settings of the Floral China by Bernouch at $125.00 a setting. Unless delayed by the pending truckers’ strike, we will ship your order within two weeks. Please note that the price for each place setting has increased to $130.00. If this presents a problem, please phone me at 555-5555. Otherwise, I will assume the order stands and will ship as planned.

Doe China is having a promotion on their less formal tableware. I have enclosed a colorful brochure, illustrating the five patterns. If you order now, we can save you shipping charges by packaging it with your china. You can order by calling the number mentioned above.

We appreciate your business.

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