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Step 1:

Check the spelling of the recipient’s name. Use a ender-specific courtesy title only if you are certain of he recipient’s gender. There is nothing more mbarrassing or irritating than getting a collection etter, except getting one that is addressed improperly.

Step2:

The first part of the letter should state the concern and he situation (date purchased, amount owed and date due).

Step 3:

The next part of the letter should indicate the deadline or paying the bill and any penalties that may result. You may also wish to indicate your company’s policy
concerning late payments, grace periods, penalties or alternative payment plans.

Step 4:

The third part of the letter should indicate the consequences of not paying the bill. Initially, these may be penalties but, as the bill becomes more delinquent, it may include warnings of ruined credit ratings or involvement of a collection agency.

Step 5:

The final part of the letter should encourage the recipient to send full payment or contact you to arrange a payment schedule. End with goodwill and a positive attitude that this situation will be resolved satisfactorily.

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